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Keep up with the latest news from GLOMACS.

HRM: Going Back to Basics

April 2, 2018  

Human Resource Management (HRM) addresses broad organisational issues relating to changes in structure and culture, organisational effectiveness and performance, matching resources to future requirements, the development of distinctive capabilities, knowledge management, and the management of… Read More

What you really need to about Oil & Gas Financial Modelling?

March 25, 2018  

Many senior and middle managers do not utilise Excel to its maximum potential. Instead they use it as they would a calculator. It is crucial for managers in Oil and Gas industry to equip themselves… Read More

Analytical and Auditing Skills – Protecting Your Organisation

March 18, 2018  

Are you looking for glamour and excitement?  Well, you won’t find it on this course. But you will find clear and practical training that will greatly increase your value to your employer by providing the… Read More

Fraudsters & Conmen

Dive deep into the Why, the How and the Who

March 8, 2018  

“There is enough in this world for every man’s need, but there isn’t for enough for every man’s greed.” – Mahatma Gandhi Forgery & Fraud are the oldest form of crime the original of it… Read More

AML / CFT – What you need to know?

February 22, 2018  

If you’ve opened a bank account in the past few years, most likely you had to answer a bunch of intrusive questions about yourself, your background and why you wanted to open the account. Annoying,… Read More

Top 10 Causes of Workplace Stress

February 15, 2018  

When you feel overwhelmed at work, you lose confidence and may become irritable or withdrawn. This can make you less productive and less effective in your job, and make the work seem less rewarding. If… Read More

Skills for Great Customer Service

What would you add to this list?

February 13, 2018  

Customer service is the first touch point and can be the last! What skills are necessary to provide great customer service? Patience Empathy Sense of Humor Persistence Effective Listening Creativity Attentiveness Clear Communication Self-Control Knowledge… Read More

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